” We dey for you? “
Common Questions
1. Can I walk in to purchase spectacles, lenses, or eye care accessories?
Yes. You are welcome to visit our clinic to purchase:
• Prescription spectacles
• Sunglasses
• Reading glasses
• Contact lenses
• Lens cleaning products
• Spectacle accessories
Our team will help you choose products that best suit your vision needs.
• Prescription spectacles
• Sunglasses
• Reading glasses
• Contact lenses
• Lens cleaning products
• Spectacle accessories
Our team will help you choose products that best suit your vision needs.
2. Do you accept referrals from hospitals and other health facilities?
Yes. We gladly accept referrals from:
• Hospitals
• Clinics
• Health centres
• General practitioners
• Optometrists
• Ophthalmologists
• Corporate medical units
Please bring your referral letter and any previous eye examination reports during your visit.
• Hospitals
• Clinics
• Health centres
• General practitioners
• Optometrists
• Ophthalmologists
• Corporate medical units
Please bring your referral letter and any previous eye examination reports during your visit.
3. Can companies, schools, churches, or other institutions book your services?
Yes. We provide outreach and corporate eye care services for organizations of all sizes.
Institutions can book us for:
• Eye screening programmes
• Comprehensive eye examinations
• Diabetic eye screening
• Glaucoma screening
• School vision screening
• Workplace eye health assessments
• Eye health education and awareness programmes
• Health walks and wellness events
We tailor each programme to meet the needs of your organization.
Institutions can book us for:
• Eye screening programmes
• Comprehensive eye examinations
• Diabetic eye screening
• Glaucoma screening
• School vision screening
• Workplace eye health assessments
• Eye health education and awareness programmes
• Health walks and wellness events
We tailor each programme to meet the needs of your organization.
4. How do I use my Medisave to pay the hospital bill?
You can use your Medisave account to cover approved hospital and medical expenses under national healthcare policies. Our finance team will assist you with the process, ensuring your claims and deductions are handled quickly and correctly for a hassle-free payment experience.
5. Do you accept medical insurance?
Yes. We accept a range of medical insurance providers to make quality eye care more accessible.
Our accepted insurance providers include:
• Nationwide Medidal Insurance
• Emple Health Insurance
• Acacia Health Insurance
• GLICO Healthcare
• Vitality Health Insurance
• Metropolitan Health Insurance
• Premier Health Insurance
• Star Health Insurance
• Phoenix Health Insurance
and others
Please contact us before your visit to confirm whether your insurance plan is accepted.
Our accepted insurance providers include:
• Nationwide Medidal Insurance
• Emple Health Insurance
• Acacia Health Insurance
• GLICO Healthcare
• Vitality Health Insurance
• Metropolitan Health Insurance
• Premier Health Insurance
• Star Health Insurance
• Phoenix Health Insurance
and others
Please contact us before your visit to confirm whether your insurance plan is accepted.
Services Questions
1. What eye care services do you provide?
ICEID offers comprehensive eye care services, including ophthalmic and general eye consultations, eye imaging, pediatric eye care, non-surgical glaucoma management, corporate eye care, and digital health solutions. Our services focus on early detection, prevention, and treatment of eye conditions while improving overall health outcomes.
2. Why is regular eye imaging important?
Eye imaging allows our specialists to detect eye diseases at an early stage, often before symptoms appear. Advanced imaging supports the diagnosis and monitoring of conditions such as glaucoma, diabetic eye disease, macular degeneration, and retinal disorders, helping preserve your vision through timely treatment.
3. Do you provide eye care services for children?
Yes. Our pediatric eye care services are designed to identify and manage vision problems in children. Early eye examinations help detect conditions such as lazy eye, squint, and refractive errors, supporting healthy visual development and improved academic performance.
4. What is non-surgical glaucoma care?
Non-surgical glaucoma care involves the early diagnosis, monitoring, and medical management of glaucoma without surgery. Our specialists use advanced diagnostic technology and personalized treatment plans to control eye pressure, slow disease progression, and protect your vision.
5. How do I book an appointment with ICEID?
Booking an appointment is simple. You can call us on +233 (0) 245 324 000, email info@iceid-gh.org, or visit our clinic at Chasca Plaza, Opposite General Hospital, Community 9, Tema. We are open Monday to Friday from 8:00 a.m. to 5:00 p.m. and Saturdays from 9:00 a.m. to 2:00 p.m. Our team will help you schedule a convenient appointment.
